
Too Good To Improve
“I've managed staff for over 20 years. There's nothing you can teach me.”At what point do you stop learning?I consult with dozens of managers and leaders, across different industries and of varying...

Swimming in a Tuxedo
I hate swimming 😂 Yesterday at the pool, I was lucky enough to get a lane all to myself (see photo - no, I didn't choose the fast lane). I only swim for half...

How Many? Surely Not
A later than usual post from me this week (a Sunday Special), because I've been reading a report released on Thursday from the US-based advisory firm Gallup. It's called “State of the Global...

More Meetings? No Thanks
“We used to make things. Now we have meetings.” So said James Surowiecki in an Economist article titled, “Why Satan should chair your meetings”. He has a point. In a recent workshop, one of the...

Nah, I’m Not Like That
“The problem with self-awareness is everyone thinks they're self-aware." So said a C-Level Executive to me at a bar in Hobart, some years’ ago. We were having a drink and chatting about the...

Frustrated Managers – Dealing With Difficult Staff
“It will take me so long to get home I’ll have to go to bed straight away.” “Is my travel time considered work time?” “Do I get paid for my travel costs?” Return to the office: above are some things...

Manager as Mentor
Struggling to retain staff? You need to mentor them. I moved from Perth to Sydney for work at the bright-eyed age of 25. It was my first manager role. A month after arriving, I found myself in the...

Are You A People Pleaser?
I listened to a podcast this week where a manager was talking about being afraid of losing staff due to the current tight job market. There followed a discussion on how she should create more...

Gen X, Y, Z – Who Cares?
I wrote recently about how managers and leaders are getting frustrated with the rise of Gen Me. That is, Generation “Me, Me, Me”. Or if you prefer, Gen-I-Want: I want a pay rise. I want a promotion....

First Job, First Boss
Remember your first job as a kid? Mine started at the age of 15 as a shelf-filler at Tesco supermarket, the UK equivalent to Coles or Woolworths. I'd delivered newspapers before then but this felt...