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Be My Friend?
Should you become friends with your staff? It's a question that gets asked in my talks and workshops. Here's my view: In one of my teams, I had two staff members who I particularly liked, and got on...
It’s The Little Things
Don’t sweat the small stuff - that's the classic saying, right? When it comes to managing people at work, does this 'rule’ still apply? Let's see. You might have seen a recent article about an...
A Bit Of Gratitude
Last night I put on a pair of runners and made my way to the Botanical Gardens (“the Tan”) here in Melbourne. It's a cracking spot for a run. Though these days my running is more of a Cliff Young...
Check In … Not Up
Early April is an ideal time to run quarterly 1-on-1s with your staff.Over the years, I've found it's these meetings that are the most valuable of all in your role as manager or leader. They should...
Cinderella’s Big Foot
When I was a full-time manager, I ran teams that resembled dipping your hand into a box of Cadbury's Favourites chocolates: mixed and varied.I've always enjoyed diversity in my teams, even back when...
Manager vs Leader – The Silly Debate
Some years ago, a canny consultant spotted an opportunity to make lots of money. It centered around convincing people that when it came to work, managers were bad. That all managers needed to become...
Ask The Leader
In any business, the overall Leader* (or Boss, if like me you're happy using plain language) is responsible for a lot of things. One of the most important is what - and how - they communicate to...
Where Should We Begin?
I’m often asked what's a good starting point for (a) new managers starting out, or (b) experienced managers who want to press the reset button with their team.The answer is the same for both: the...
Child Eyes
Whenever I run an event for clients with my team, once the venue has been set up I like to take my team outside. After a minute or two, I tell them it's time to walk back into the venue. Oh, and...
Good Darts
You might not be into darts (I’m not) but you may still know about the sixteen-year-old darts sensation, Luke Littler. He almost won the World Darts Championship recently, reaching the final. He...