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Challenges & Frustrations
(This is a Poll that we ran on LinkedIn.) Managing people can be fun. But also hard work. There's plenty of things you "need to do" when you manage or lead a team. What do you struggle or grapple...
Optus Sausage
I like sausages. Luckily for me, the world of work is a continual sausage making machine: each week it spews forth incidents and stories that can be served up as tasty treats for you, the manager,...
Motivating Staff – Whose Job Is It?
Our Xmas tree is up already. Whilst I think it's a bit early, my better half simply booed and heckled at my suggestion we wait till December. I laughed and up it went. On the work front, as a...
Feedback Time
As we stride into November, for many managers it means we are closing in on Performance Reviews: those wonderful end-of-year meetings where you stare across the table at a staff member who has...
Presentation Skills – A New Approach
You're staring at five highly-skilled, experienced sales people. They're all staring back at you, intently and expectantly. It's very quiet. These professionals talk (and listen) for a living. They...
The Power of Regular Breaks
I’m writing this week's post from a lovely home we have rented for a few days in Margaret River, WA. I’m here with my better half and some close friends. It's our last day before we all head home...
The Number One Trait For Managers
Pick up a book on leadership and you’ll find that the list of desirable traits for being a good manager is long. I've never met a single person who has them all. I certainly don't. Given the lengthy...
Knock Knock
Laughter at work. Is there a better sound? For me, humour and its offspring laughter are two of the most valuable presents a good manager can bring to a team. That's not to say the manager (let’s...
“Best Before” – Your Personal Expiry Date
I live in Melbourne, Victoria where this week we saw the resignation of our premier, Dan Andrews. He'd been in that leadership role for 9 years. Love him or hate him, that's a decent stint....
Look At The Sky
There’s plenty of noise (aka: things to do) when you're a manager of a team: staff members coming up to you each day with questions/problems to solve/ideas to consider/personal issues, emails to...