by Paul Chapman | Mar 1, 2024 | Manager, Training
I’m often asked what’s a good starting point for (a) new managers starting out, or (b) experienced managers who want to press the reset button with their team.The answer is the same for both: the starting point is YOU.There’s a lot of training for managers...
by Paul Chapman | Feb 23, 2024 | Coach, Culture, Maverick, Team
Whenever I run an event for clients with my team, once the venue has been set up I like to take my team outside. After a minute or two, I tell them it’s time to walk back into the venue. Oh, and don’t forget to: OPEN YOUR CHILD EYES New team members look at me...
by Paul Chapman | Feb 16, 2024 | Leadership, Management, Staff
You might not be into darts (I’m not) but you may still know about the sixteen-year-old darts sensation, Luke Littler. He almost won the World Darts Championship recently, reaching the final. He also often hits a nine-darter (see doctor google if you don’t know) and...
by Paul Chapman | Feb 9, 2024 | Staff, Training, Work
I ran a session for MLC Life Insurance this week.It sent me back in time because I remember first seeing the MLC “nest egg” logo when I moved to Australia from the UK, in 1988. Fast-forward a whopping 36 years and I’m now proud to work with MLC as one of my...
by Paul Chapman | Feb 2, 2024 | Culture, Staff
I read an article this week about the growing reluctance of Gen-Z to make phone calls, particularly if the call meant having a tough conversation.You can find it here:...
