by Paul Chapman | Oct 18, 2024 | Leadership, Management
One of the hardest lessons I learned as a new manager was this: leadership isn’t about keeping everyone happy. Sure, gathering opinions from your team is essential, but when it’s decision time, it’s not about pleasing the majority. It’s about making the...
by Paul Chapman | Oct 11, 2024 | Coach, Communication
“Don’t come to me with a problem without bringing at least three possible solutions.” You’ve probably heard this advice before. It’s often recommended that managers (such as yourself) use this phrase – or something like it – to empower staff to...
by Paul Chapman | Oct 4, 2024 | Management, Work
A manager approached me this week, frustrated that his 1-on-1s with staff had become repetitive and not as effective as they once were. He knew something was off but wasn’t sure how to fix it. After a quick chat, we brainstormed a few ideas, and now he’s shaking...
by Paul Chapman | Sep 27, 2024 | Featured, People, Work
Raise your hand if you love your job. I ask this of an audience whenever I’m presenting at a conference or PD day. So far, in every decent-sized audience I’ve encountered, there are always people who do. Are you one of them? Did your hand go up? Do you love your...
by Paul Chapman | Sep 20, 2024 | Communication
A manager recently asked me, “When should I speak during my team meetings?” She had come across Simon Sinek’s advice that, “Great leaders speak last.” (If you’re not familiar with him, Sinek is a motivational speaker.) She had also read a recent article by...
