It’s July and that means some of you managers will soon be running a Team Day. When managing larger teams (say, 10+...
Too Good To Improve
“I've managed staff for over 20 years. There's nothing you can teach me.”At what point do you stop learning?I consult...
Manager as Mentor
Struggling to retain staff? You need to mentor them. I moved from Perth to Sydney for work at the bright-eyed age of...
Where Should We Begin?
I’m often asked what's a good starting point for (a) new managers starting out, or (b) experienced managers who want...
Communication At Work
I ran a session for MLC Life Insurance this week.It sent me back in time because I remember first seeing the MLC “nest...
T&D Week – A Little Gem
And just like that … we are back. Santa is but a distant memory.Plenty of posts around about “kickstarting your 2024...
Training Course Outcomes
(This is a Poll that we ran on LinkedIn.) The very best Managers & Leaders appreciate the value and importance of...
Optus Sausage
I like sausages. Luckily for me, the world of work is a continual sausage making machine: each week it spews forth...
Presentation Skills – A New Approach
You're staring at five highly-skilled, experienced sales people. They're all staring back at you, intently and...