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Discussion – 

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Communication At Work

I ran a session for MLC Life Insurance this week.

It sent me back in time because I remember first seeing the MLC “nest egg” logo when I moved to Australia from the UK, in 1988. Fast-forward a whopping 36 years and I’m now proud to work with MLC as one of my clients.

Our session was titled, “Mastering Communication At Work.”

We covered a lot in just an hour and a half:

👉 how to communicate your ideas more effectively
👉 presenting with greater confidence, purpose and self-assurance
👉 tips and traps for better public speaking
👉 building credibility and persuading your audience to take action
👉 know your client, active listening, ghosting & body language
👉 two of my simple Edge Frameworks, helping make conversations & presentations easier
👉 filler words – uhm, ahh, err, like, sort of, y’know (a particularly fun section)

Huge thanks to the MLC team – your participation on the day was excellent! You brought high energy and focus, were willing to think, question, learn, debate and most of all … improve. Shout-out to Masood Samadi for displaying vulnerability and courage by taking up the challenge of an impromptu presentation. Always trickiest when we present to our peers, Masood.

I look forward to helping you all embed the tips, traps and lessons we discussed, as you strive towards making 2024 one of your best years ever.

Paul Chapman

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