This week I ran one of my favourite workshops - Find Your Edge - with experienced and smart teams from both Liberty...
Frustrated Managers – Dealing With Difficult Staff
“It will take me so long to get home I’ll have to go to bed straight away.” “Is my travel time considered work time?”...
Manager as Mentor
Struggling to retain staff? You need to mentor them. I moved from Perth to Sydney for work at the bright-eyed age of...
Are You A People Pleaser?
I listened to a podcast this week where a manager was talking about being afraid of losing staff due to the current...
Gen X, Y, Z – Who Cares?
I wrote recently about how managers and leaders are getting frustrated with the rise of Gen Me. That is, Generation...
First Job, First Boss
Remember your first job as a kid? Mine started at the age of 15 as a shelf-filler at Tesco supermarket, the UK...
Be My Friend?
Should you become friends with your staff? It's a question that gets asked in my talks and workshops. Here's my view:...
It’s The Little Things
Don’t sweat the small stuff - that's the classic saying, right? When it comes to managing people at work, does this...
A Bit Of Gratitude
Last night I put on a pair of runners and made my way to the Botanical Gardens (“the Tan”) here in Melbourne. It's a...
Check In … Not Up
Early April is an ideal time to run quarterly 1-on-1s with your staff.Over the years, I've found it's these meetings...
Cinderella’s Big Foot
When I was a full-time manager, I ran teams that resembled dipping your hand into a box of Cadbury's Favourites...
Manager vs Leader – The Silly Debate
Some years ago, a canny consultant spotted an opportunity to make lots of money. It centered around convincing people...
Ask The Leader
In any business, the overall Leader* (or Boss, if like me you're happy using plain language) is responsible for a lot...
Where Should We Begin?
I’m often asked what's a good starting point for (a) new managers starting out, or (b) experienced managers who want...
Child Eyes
Whenever I run an event for clients with my team, once the venue has been set up I like to take my team outside. After...